Terms and Conditions
Our vision at Artdesaeed is to provide our valued customers with a hassle free and comfortable experience. We apply the highest levels of standards while producing and delivering our products to you.
We do not accept returns without a receipt, invoice, or order confirmation. To complete your return, we require a receipt or proof of purchase.
To be eligible for a refund, you must first email us within 15 days of receiving the artwork at firstname.lastname@example.org to alert us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of 15 days.
To return your product, you should contact us prior to shipping the item.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lost or Stolen Packages
Artdesaeed is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Artdesaeed will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Disclaimer: All policies are subject to change without prior notice. In case of any conflict, the decision of Artdesaeed will be considered final.